General FAQS
How many types of pre-cut Sand Art designs do you have?
"Up until today, we have more than 2,000 different designs in our warehouse. The number still grows from year to year."
How long can the sand be kept?
"Almost everlasting. Just keep at room temperature and away from direct sunlight."
What coloured sand packing do you provide?
"Standard packing is 1kg each in double plastic bag protection. Smallest package size is 5g sand satchet. Customized packing weight and sizes can be arranged for minimum quantity requirement."
How many different coloured sand are there?
"There are 20 different colours. You can view our Sand Art Colour Code below. We probably have the brightest coloured sand in the world!
Sand Art Colour Chart ©KS Innovative
Is the coloured sand child safe?
"100% safe. Our coloured sand is locally sourced and uses organic, non-toxic dyes. We regularly test our sand and our sand conforms to EN 71-3 standards (the European toy safety directive, including Part 3 for chemical migration limits on heavy metals and toxins). It was also recently tested to be free of asbestos with a non-detect result, this is in relevance to the November 2025 recalls on sand products in Australia and New Zealand. Our sand is safe for children's sensory play and art projects."
What is the suitable age for Sand Art craft?
"From ages 3 and up. Not suitable for children under age 3 due to small part items."
More:
General FAQs, How To Order, Ordering & Price Quotations, Shipping, International Shipping, Payment Method, Exchanging & Returning
For any further enquiries, please contact our Customer Care at (+603) 8070-8737 [9am-6pm Mon-Fri and 9am-1pm Sat, Malaysian Time UTC+08:00] or e-mail us at ask @ sandarts.com You can also fill up our enquiry form at Sales Division.
